How to Choose an AI Use Case That’s Actually Worth Doing
Most AI projects stall because they start with the tool, not the problem. Pick the right use case first, and the rest gets a lot simpler. Here’s the test we use. “Do something with AI.” It’s a phrase we hear a lot at the moment, usually from a business owner who knows they should be […]
Practical AI for Small Business: What is Actually Working From 2026 So Far
There has been more noise about AI in the last two years than almost any other subject in business technology, and most of it has not been particularly useful if you run a ten- or twenty-person business in central London and need to decide where a few thousand pounds of subscription budget should go. So […]
How Much Should IT Support Cost for a Growing UK Business?
Imagine two businesses of a similar size, in the same town, doing broadly the same kind of work. One pays their IT provider a few hundred pounds a month. The other pays several thousand. Ask either of them whether they’re getting a fair deal and you’ll get the same uneasy shrug, because neither can really explain the gap. That gap […]
The Right Way for SMEs to Adopt AI
SME owners across London are fielding AI questions from clients and increasingly from their own staff. AI for SMEs has moved from a future consideration to a live decision. UK productivity growth barely moved in the year to the first quarter of 2026, up just 0.4% according to the ONS, and AI is one of […]
What an IT Support Company Actually Does About AI (and Why It Matters Now)
Currently, the most common question we get asked isn’t about a dropped Teams call or a printer that has stopped communicating with the network. It’s, “What are you actually doing about AI?” And it’s a completely reasonable question to put to anyone you’re paying a monthly retainer to. It deserves a proper answer, so here’s what AI expertise actually looks like in practice. The Job Has Changed Managed IT support used […]
It Happened on Our Doorstep: What the TfL Hack Teaches Canary Wharf Businesses About Cyber Security
One phone call was all it took to breach Transport for London. Two men have just received prison sentences of five years and six months each for pulling it off, and the case is a serious warning for Canary Wharf businesses about what cyber security for businesses really needs to cover. The target wasn’t some obscure supplier. It was TfL, the […]
AI in Independent Schools: What Your Competitors Are Already Doing
Ask most independent school headteachers whether their staff are using AI tools, and they’ll tell you there’s no policy for it. What they usually mean, without realising it, is that there’s no official permission. A National Literacy Trust survey found the proportion of 13 to 18-year-olds using generative AI rose from 37% in 2023 to […]
Shadow AI in Schools: The Risk Sitting Quietly in Your Network
You almost certainly have an AI policy. But do you know if it covers what is happening on your network? Most independent schools have a written AI policy. Far fewer could tell you what’s being typed into AI tools across the building on any given day. The maths teacher might be running her end-of-term reports […]
How to Choose the Right IT Partner: 7 Questions Every Business Should Ask
Most business owners don’t think about IT support until something goes wrong. Suddenly emails stop, files vanish, or systems crawl. And in that moment, you need help fast. The problem is, if your provider is slow, unclear, or only shows up after things break, you’ve already lost time, money, and momentum. These seven questions help […]
What Cyber Essentials Plus Actually Means and Why It Matters
Cyber Essentials Plus is the government’s independently audited standard, built around five core technical controls: firewalls, secure configuration, access control, malware protection, and patch management. Where the standard Cyber Essentials certification is self-assessed, the Plus level requires an accredited certification body to carry out hands-on technical verification and testing. An auditor verifies that the controls […]