Pacific Life
Dave Smith
Head IT Division

Platform 365 provide consultancy and operational infrastructure / desktop support to PLRE’s global business. Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur.

They work with us as a partner rather than a service provider, adding value to our IT and Business initiatives. Most importantly they understanding that time is money and supporting a business’ IT needs is more than just resolving a Helpdesk ticket.

Spring Partnership
Verity Bolton
Trust Services Manager

Sourcing the right IT supplier was a key decision to the ongoing task of improving service, functionality and cost saving across all six schools and the administration teams throughout the Trust. Platform 365’s proposal was the stand-out solution and we had no hesitation in bringing them on-board. Our decision has been completely vindicated.

Their fully managed service has brought a business class solution that is very different than the traditional education based solution. On-site support is provided as required rather than waiting for a scheduled day which has transformed Teachers ability to provide our Children with fully functional class-room environments, every day.  

Their technical and process expertise has enabled us to make fundamental changes that have improved functionality, service and ultimately make cost savings.

Platform 365 have proved that the days of putting up with the old, outdated typical way that education IT support is provide is well and truly over.

Gate Group
Randeep Assi
UK IT Infrastructure Services Manager

Platform 365 were integral to the successful opening of our new Divisional Head Office in Ashford, Surrey.

When the decision was made to move, we commissioned P365 to design and implement the internal network infrastructure as well as undertaking the physical IT move.

The detailed planning, communication and extensive knowledge of all of the P365 team ensured a seamless transition, concluding with business as usual from day one.

P365 also provided us with infrastructure cabling and IT procurement services. Having all our requirements managed by one supplier ensured our internal IT team could continue with their day to day duties throughout the process.

Given we only had 3 months from the decision to move Office, to actually moving in and the high profile nature of this project within Gate Group, having an IT Team we could trust and rely on, to handle all aspects of the IT brief, was critical to the overall success of the project.

DODS
Richard Quixley
Chief Technology Officer

We are into our third year working with Platform365 with a mixture of remote and on-prem support an arrangement which works very well. They are always polite and highly professional. Moreover the guys there are incredibly responsive to requests for extra and more specialised help. More than once they’ve dropped everything to come into our offices to assist us work though an urgent issue. Highly recommended.

lateral-concepts
Steve Butcher
Managing Director

Platform 365 have supported us for over six years which speaks for itself. We’ve always found the team to be friendly, helpful and efficient. They add value to our business by providing an exceptional fully managed service.

A highly competent customer focused organisation that are always prepared to go the extra mile in order to ensure that any issues are resolved quickly and efficiently. We would recommend to an SME looking for a professional, knowledgeable IT Support Service.

Touchlight Lauren Duke Office Manager

We have been a client of Platform 365’s for over 3 years now. Our employee number has tripled in that time which has never been an issue to them, so they can handle both small and medium sized business’ well!

Their turnaround time to resolve a problem is quick and they are always extremely polite and helpful when we do have to liaise with them!

Lucarna Design Limited
Steve Roberts
Senior Procurement Manager

We’ve seen a significant improvement in the service we receive since we switched to Platform 365. The support team are attentive, knowledgeable and always respond in a timely manner. We are really pleased with the service they provide and would not hesitate to recommend them.

Streamline Mark Nelson Director

Platform 365 have been a trusted and valued IT supplier since our inception in 2003 and were a crucial partner in our office relocation in 2005 when they provided a complete IT and Voice network solution for our new office. The transition was seamless and we were up and running almost immediately of moving in.

The team at Platform 365 provide an outstanding service and their length of experience and expertise means that when we rarely encounter technical issues, the ticket is always resolved in the minimum amount of time possible. They have even occasionally gone beyond normal realms of expectation by working through the weekend if required.

I would recommend Platform 365 for any company looking for a technical support service that offers value, reliability and trust.

Rainbow Kanwal Awal Director

Great service, personable across the whole team and their response to issues is fast and effective.

After issues with our previous provider, Platform 365 have stabilised our IT Systems allowing us to focus on our business.

I would wholeheartedly recommend them to any business that requires 1st class IT support.

Voltaire Financial LLP Dorothée Queyroux Co-Founder

In Platform 365, we have found a very attentive, responsive and knowledgeable IT provider. Bringing them on-board has taken the IT headache away, allowing us to focus on our business.

Elysian Jemma Gajic Managing Director

We are a growing business and therefore having Platform 365 as our IT provider has been integral to our continued growth. Both their level of expertise and the swiftness in dealing with our queries is second to none.

The whole team from the helpdesk through to senior management are always available whenever we need them and their nothing is too much trouble attitude is a credit to Mark and client focused culture he has created.

I wouldn’t hesitate in recommending them to any business looking for a 1st class service.

F3 Dan Bukin Director

A very professional and dedicated team offering value for money and an expedient service. I can highly recommended them.

inclarity Mike Bennell Operations Manager

I was so impressed with Platform 365 that the occasional ad-hoc assistance turned into a fully outsourced IT solution. Their services are very cost effective, flexible, reliable and the team is very responsive and helpful. I have full confidence in their abilities no matter how large or complex the task.

Models Own
Keith Scott
Financial Director

I’d come on board as FD about 6 months prior to that and the incumbent IT Support company I’d inherited were below par – all too frequent service interruption, slow internet connection and slow/unsatisfactory problem resolution. Despite my urgings they weren’t willing/able to up their game, so eventually I terminated them.

My biggest concern was the transition from one provider to another and the possibility of loss of service (or loss of data) as we switched over. P365 handled the transition very well and we had practically zero down time. It may actually have been zero.

H – either remotely or by sending someone on site. The guys that we deal with day-to-day are very good and are all well liked here in our office.

Workspace365
Phil Middleton
Director

Platform 365 have been looking after all our IT needs for the past six years. Their “nothing is too much trouble” attitude and patience when I know we are asking silly questions is a credit to Mark and his team.

Air Partner
Stephanie Kenward
Executive Assistant

All the stress of moving offices was completely taken away by the Platform 365 team. Planning meetings before the move ensured they understood all our needs. I have never seen people work so diligently and so hard to ensure our move went smoothly and was completed on time.

Their attention to detail and willingness to help us with any task meant they went above and beyond what was expected. And all this was done with a brilliant sense of humour. I would thoroughly recommend them if you are planning a move and want it to be stress free.

Validis
Ian McLean
Head of Engineering & Product

All the stress of moving offices was completely taken away by the Platform 365 team. Planning meetings before the move ensured they understood all our needs. I have never seen people work so diligently and so hard to ensure our move went smoothly and was completed on time.

Their attention to detail and willingness to help us with any task meant they went above and beyond what was expected. And all this was done with a brilliant sense of humour. I would thoroughly recommend them if you are planning a move and want it to be stress free.