SmartStart & ScaleSmart
Tailored technology programmes for your business growth.
SmartStart
ScaleSmart
SmartStart
SmartStart is a Business, Technology & AI Enablement Programme designed for startups, small businesses, and new ventures that need a secure, scalable Microsoft 365 environment built the right way from day one.
- Fast deployment of a secure and compliant Microsoft 365 environment
- Strong protection and control across data, devices, and users
- Foundations in place for automation and AI tools like Copilot
- Improved team communication and productivity from day one
ScaleSmart
ScaleSmart is a Business & Technology Alignment Programme designed for established organisations that already have an IT foundation in place but need to optimise, secure, and modernise it.
- Full audit of your current IT environment to uncover risks, inefficiencies, and AI readiness
- Remediation of security, configuration, and compliance gaps
- Optimisation of SharePoint, Teams, and workflows to improve productivity
- Structured roadmap for future technology evolution and AI enablement
StartSmart vs. ScaleSmart: Conversation Guide & Scenario Matrix
Business Scenario / Driver
SmartStart (Startups)
ScaleSmart (Established Businesses)
Business stage
New/start – up, no IT setup
Operational business with existing systems
Current IT setup
None or basic (e.g. Gmail)
Basic M365, Google Workspace, or fragmented IT
Key drivers
Need to get set up quickly and correctly
Want to improve security, reduce costs, or leverage AI
Pain points
No IT person, unsure where to start
Poor structure, compliance gaps, inefficiencies
Desired outcomes
Get off on the right foot, be scalable, avoid tech debt
Be secure, efficient, and AI-ready
Security needs
Foundational – DNS, MFA, device policies
Maturity – advanced email security, endpoint controls
Data management
Needs folder structures, version control
Needs data re-org or consolidation, permission reviews
AI enablement
Avoid early mistakes, build securely from day one
Needs structured data & processes to enable Copilot etc.
Support model
One-off setup with optional ongoing support
Review & roadmap, potential shift to managed service
Value proposition
Avoid early mistakes, build securely from day one
Optimise, secure, and modernise to scale smarter
SmartStart
Your Step-by-Step Path to a Modern M365 Setup
1
Assess & Advise
Free tech health check and M365 readiness.
2
Foundation Build
Set up domain, DNS, Microsoft 365, Intune.
3
Optimise & Secure
Basic policies for MFA, endpoint protection, identity access.
4
Enable AI & Automate
Copilot overview and potential use cases.
5
Strategise for Growth
Intro roadmap to scale tech wisely.
ScaleSmart
Your Path to a Stronger, Smarter IT Environment
1
Assess & Advise
Full IT audit, AI-readiness, identify inefficiencies
2
Foundation Build
Review and correct existing foundations (licensing, DNS, permissions)
3
Optimise & Secure
Harden email security, refine device policies, compliance checks
4
Enable AI & Automate
Workflow mapping, SharePoint optimisations, Copilot enablement
5
Strategise for Growth
Detailed roadmap with future AI integrations, team productivity upgrades
Which one’s right for you?
You’re looking to…
Set up IT properly from scratch
Optimise or secure existing systems
Enable AI tools like Copilot
Futureproof your tech for growth
Choose…
SmartStart
ScaleSmart
Both
ScaleSmart
SmartStart
ScaleSmart
Every organisation has its own mix of systems, challenges, and goals.
If you require deeper remediation, additional workflows, advanced AI enablement, or sector-specific compliance work, we can provide a tailored scope and investment breakdown.
Not sure which programme is the right fit?
How do I know whether SmartStart or ScaleSmart is right for my business?
While every business is different, if you’re a new company, startup, or have little to no IT setup, SmartStart gives you a clean, secure foundation built correctly from day one.
If you already use Microsoft 365, Google Workspace, or a mix of systems, and want to improve security, remove inefficiencies, or get ready for AI – ScaleSmart is the stronger fit.
What’s included in the “starting from” pricing, and when would costs change?
Our “starting from” pricing covers the core scope of each programme—SmartStart includes your M365 setup, policies, and foundational security; ScaleSmart includes your full audit, remediation, workflow improvements, and AI readiness work.
Costs only change if your environment requires deeper remediation, additional migration work, complex permission restructuring, or broader workflow automation. We’ll outline everything clearly before any work begins.
Do I need any existing IT knowledge or in-house IT staff to use these programmes?
No – both programmes are designed to support businesses without dedicated technical teams.
SmartStart is tailored for organisations starting from scratch, while ScaleSmart helps established businesses clean up and modernise what’s already in place. We guide you through every stage with clear explanations and hands-on suppo
How quickly can we get up and running once we choose a programme?
SmartStart is designed for speed, and most businesses are fully set up and secure within a short onboarding window.
ScaleSmart timelines vary slightly depending on the size and complexity of your existing environment, but the initial audit and priority fixes are carried out quickly so you see improvements right away. A full roadmap follows shortly after.
Book Your Readiness Assessment
Not sure where your business currently stands – or which programme is the right fit?
Our Readiness Assessment gives you a clear picture of your IT environment, your security posture, and your potential for automation and AI adoption.