Why put-up with IT Support that doesn’t work for your business

Too many businesses struggle along with inadequate IT support. Some fear the perceived impact of moving suppliers or simply put it off until the invertible happens, loss of services leading to loss of revenue.

Imagine the peace of mind that you would have, knowing that a dedicated team of technology experts that you trust were at your disposal, whenever you needed them. Now envisage how this would enable you to focus on your core business whilst having the support of a reliable and secure IT environment to help you meet your business goals.

This is Platform 365, Managed IT Support.

Unlimited support

As standard, our clients receive unlimited on-site & remote support.

SLA’s

Service levels to suit your business & budget.

Security

At the forefront of everything we do, keeping your data safe.

Account Management

A dedicated account manager at your disposal whenever required.

Seamless Onboarding

A tried and tested process with zero down time.

Pay for what you use

What fits one business is not always a right for another. A Managed IT support service comprises of many elements, of which your business may not need all. That’s why, when we create our proposals to perspective clients, we take the time to listen, understand and then tailor our approach to meet your individual requirements. 

Managed IT Support provision includes:

Limitless Support

Onsite & remote, we do whatever it takes to get you working.

Flexible, Fixed Price Contracts

No hidden costs, enabling you to budget with confidence.

Strict Service Levels

Our commitment to you to get you back up and working quickly.

Limitless Support

Onsite & remote, we do whatever it takes to get you working.

Flexible, Fixed Price Contracts

No hidden costs, enabling you to budget with confidence.

Strict Service Levels

Our commitment to you to get you back up and working quickly.

Proactive network & Server support 

Network monitoring and proactive security support that prevents IT problems before they happen.

Cyber Security 

From Viris & Malware management to backup & recovery services, keeping your team and data safe.

Vendor Management

Let us take the pain away of vendor management, ensuring you only pay for what you use and need.

Account Management 

Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.

Asset & Licensing Management   

Ensuring your IT environment is optimised, cost effective and aligns with your business targets.

IT Strategy

Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.

Proactive network & Server support 

Network monitoring and proactive security support that prevents IT problems before they happen.

Cyber Security 

From Viris & Malware management to backup & recovery services, keeping your team and data safe.

Vendor Management

Let us take the pain away of vendor management, ensuring you only pay for what you use and need.

Account Management 

Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.

Asset & Licensing Management   

Ensuring your IT environment is optimised, cost effective and aligns with your business targets.

IT Strategy

Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.

"Let's Chat!” Why not schedule a friendly, honest, no-pressure conversation with Mark. See if we're a good fit for your needs.

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Why choose Platform 365 for your IT support?

Our team of client-focused, technical experts will be with you every step of the way on your IT journey.  You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.

“Your IT Team, when you need it”

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We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.