Why do I need hardware maintenance?

Once the vendor warranty has run out on any device, hardware maintenance can become a very time-consuming, costly, and ultimately frustrating experience to get a qualified engineer with the correct parts to fix.

Whether you want to ensure maximum availability of your IT hardware or to extend hardware lifetime cycles and maximise return on investment, Platform 365 can provide you with a solution that fits your requirements and your budget.


End-to-end management from onboarding to overseeing fixes to completion.

Expert advice

Helping you make informed decisions (not every infrastructure component requires coverage)

Service levels (SLA’s)

Flexible service levels to accommodate all your needs.

All vendors covered

Giving you peace of mind that all your key devices can be covered.

UK & international coverage

We can facilitate fast and effective solutions throughout the world.

Key benefits of our hardware maintenance service

The Platform 365 hardware maintenance service frees organisations from expensive and rigid vendor maintenance solutions to a multiple vendor single contact solution, managed through our UK based in-house team.

Having a single point of contact, available 24/7/365, for multiple vendor IT hardware is a real asset. Just one phone call to our office in Canary Wharf and everything can be sorted quickly and efficiently.

Our team can manage the whole process giving you peace of mind that if the worst happens, the road to recovery is quick and easy.

Professional and friendly IT support that’s fast and responsive 24/7

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Why choose Platform 365 for your IT support?

Our team of client-focused, technical experts will be with you every step of the way on your IT journey.  You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.

“Your IT Team, when you need it”

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We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.