Hardware Maintenance Support Contract - Platform 365

Hardware Maintenance

IT hardware is the virtually invisible lynch pin of any IT infrastructure. The “unsung hero” that only gets attention when it goes wrong!

Since we first started providing IT support services, back in 2005, we have seen the reliability of IT hardware improving year on year. However, as with all mechanical devices, the inevitable will happen, and normally when you least expect or need it!

Ensuring a quick fix of the key IT hardware components that help run your business is essential and can cost less than you imagine. It is no secret that regularly serviced equipment lasts longer, which in the long run saves you money, taking a proactive approach to hardware maintenance pays dividends.

The challenge with IT hardware is that, normally, you will be using equipment from a number of different manufacturers, all at varying stages of their product life. It’s a tough call ensuring it all ticks along hassle free.

Hardware Maintenance Service

The Platform 365 hardware maintenance service frees organisations from expensive and rigid vendor maintenance solutions to a multiple vendor single contact solution, managed through our UK based in-house team. Our team quickly become familiar with your IT infrastructure configuration and your business, their “insider” knowledge enables them to resolve issues even more promptly.

Having a single point of contact, available 24/7/365, for multiple pieces of IT hardware is a real bonus. Just one phone call to our office in Canary Wharf and everything can be sorted quickly and efficiently.

Our aim is always to minimise your down time and provide a fast, flexible and reliable hardware solution so that you have peace of mind that any disruption to your business is minimised.

We are fully confident that we will change the way in which IT support is delivered and, therefore, perceived within your business. How do we know this? Just ask our clients. They would be happy to share their experience of working with Platform 365 or take a look at our testimonials.

Read more

What we maintain:

  • Servers
  • All network infrastructure components
  • Storage
  • Uninterrupted Power Supply (UPS)
  • Voice systems
  • Printers
  • Audio visual (AV) and video conferencing (VC) equipment
  • Laptops and PCs
  • Apple hardware

hardware maintenance

Why Platform 365

Whether you want to ensure maximum availability of your IT hardware or to extend hardware lifetime cycles and maximise return on investment, Platform 365 can provide you with a solution that fits your requirements and your budget.

Client Benefits

Why choose Platform 365 for your IT support?

Our team of client-focused, technical experts will be with you every step of the way on your IT journey.  You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.

“Your IT Team, when you need it”

BSI logo

What Our Clients Say

Is now a good time to talk?

We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.