Why use Platform 365 for IT support in your school?

As a small organisation it is essential for us to have a reliable external IT team who can keep us operating smoothly. Platform 365 have proven themselves more than capable in the two years we have been working with them. From a responsive helpdesk, through to orchestrating our migration to Office 365 and supporting an office move, they have handled everything quickly and professionally. I am happy to recommend them.

Sourcing the right IT supplier was a key decision to the ongoing task of improving service, functionality and cost saving across all six schools and the administration teams throughout the Trust. Platform 365’s proposal was the stand-out solution and we had no hesitation in bringing them on-board. Our decision has been completely vindicated.

Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur. They work with us as a partner rather than a service provider... understanding that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.

Platform 365 have made a huge difference to our ICT and Computing provision over the course of the last year. By offering a flexible solution, which is based on understanding our need, and working closely with us, Platform 365 have provided the infrastructure that allows us to deliver teaching using digital tools that impact positively on learning. Platform 365’s service is totally different to the traditional school based solution of seeing a technician once a week. They respond as required to ensure hardware, software, servers, and much more, not only work but also that we can use all of our technology to its full potential.

We have been a client of Platform 365’s for over 3 years now. Our employee number has tripled in that time which has never been an issue to them, so they can handle both small and medium sized businesses well. Their turnaround time to resolve a problem is quick and they are always extremely polite and helpful when we do have to liaise with them.