The impact of technology is making a difference everywhere and primary schools are no exception. From the access control systems to enter the buildings to the mobile devices used by pupils in the classroom, technology is driving the way that primary schools function.
When the technology performs properly, everything is fine. Unfortunately, far too frequently, the IT systems in primary schools are a source of frustration and disruption. Slow devices, jammed printers, malfunctioning interactive whiteboards, unreliable broadband and Wi-Fi, expired software licences – all real life challenges that conspire to prevent teachers from teaching and learners from learning.
Primary schools are unique places, establishing the foundations for future learning and growth. The experience a child has in primary school can have a huge impact on how they perceive and engage in education for the rest of their life. This is a huge responsibility for primary schools, especially when there is such a reliance on IT systems to deliver so many aspects of school life. With IT embedded in the curriculum, the pressure is on to ensure your IT infrastructure is up to the challenge.
Engaging the services of an IT support provider for your primary school relieves this pressure. It allows your team the freedom to focus on fulfilling your primary school’s educational objectives and to achieve better outcomes for your pupils.
At Platform 365 for Education, we have 15 years of experience of providing business class IT support to our highly satisfied clients. You can trust our team to remove the obstacles from your technology.
Experience shows that every primary school is different and there are far too many variables for a “packaged IT support contract” to be viable. This is why there are no off the shelf packages at Platform 365, our IT support services are tailored to your exact requirements. Factors like the physical attributes of the school building, the number of pupils on the roll, the level of IT expertise of the school team, future development plans and, not forgetting, the budget. There is so much to consider that the only real solution to meet your current and future needs is a flexible tailored IT support service. This is what you get with a bespoke IT support services from Platform 365 for Education. Our objective is to remove any obstacles in your IT set up that stand in the way of your key objective – the development of children.
Fast Facts:
- Secure, reliable network solutions
- Flexible, onsite support when you need it
- Friendly, proactive remote Service Desk team
- Money saving, impartial procurement process
- Simple, seamless transition from your existing supplier
- Collaborative planning for strategic school development
- Broadband, Wifi, security, mobile device and AV provision
- Microsoft, Google and MIS cloud-based solutions
- Business-class support with educational expertise
Our IT Support Service for Primary Schools Includes:
Comprehensive onboarding process
Unlimited onsite support as standard
UK based service desk
Cybersecurity solutions and support
Software licence management
Hardware and software procurement
Mobile Device Management (MDM)
Off-site backup solutions
Incident and change management
Wireless networks solutions & support
24/7 network monitoring
Audio-Visual solutions & support
CCTV and digital signage
MIS integration and support
Asset management
Infrastructure cabling solutions
On-going ICT strategic planning
Compliance expertise including satisfying Ofsted and DfE requirements

Talk with an expert. Joanna Roberts, our IT for Schools Development Manager, has 20 years experience in the education sector, 6 of those at the top level. Call or email Jo to find out how we can help you on 020 3929 9360
What Our Clients Say
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Sourcing a reliable IT support company was incredibly important for us here at BESA after we moved on from our previous provider. We have been working with Platform 365 for over six months now and are pleased with their professional service. The helpdesk always responds in good time and the team are always on hand to come to the office – something our old provider would not consider without payment! They have restored our confidence in IT support and would recommend them without hesitation.Mark Rosser – Communications Manager
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Sourcing the right IT supplier was a key decision to the ongoing task of improving service, functionality and cost saving across all six schools and the administration teams throughout the Trust. Platform 365’s proposal was the stand-out solution and we had no hesitation in bringing them on-board. Our decision has been completely vindicated.Verity Bolton – Trust Services Manager - The Spring Partnership Trust
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Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur. They work with us as a partner rather than a service provider... understanding that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.Dave Smith – Head of IT Division - Pacific Life Re
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Platform 365 have made a huge difference to our ICT and Computing provision over the course of the last year. By offering a flexible solution, which is based on understanding our need, and working closely with us, Platform 365 have provided the infrastructure that allows us to deliver teaching using digital tools that impact positively on learning. Platform 365’s service is totally different to the traditional school based solution of seeing a technician once a week. They respond as required to ensure hardware, software, servers, and much more, not only work but also that we can use all of our technology to its full potential.Adam Lowing – Head of School - St Mary Cray Primary Academy
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We have been a client of Platform 365’s for over 3 years now. Our employee number has tripled in that time which has never been an issue to them, so they can handle both small and medium sized businesses well. Their turnaround time to resolve a problem is quick and they are always extremely polite and helpful when we do have to liaise with them.Lauren Duke – Office Manager – Touchlight Genetics




