Business-class support for the education sector
Platform 365 have brought our successful business managed support model to the education sector.
No more waiting for your next scheduled visit, we are onsite when you need us.
We operate an unlimited onsite, remote and telephone support service with no hidden costs. This transparent approach enables schools to accurately plan longer-term budget requirements, without experiencing additional charges and lengthy down-time.
This unlimited support approach provides a fully flexible solution that the private sector have enjoyed for many years, surpassing the standard solutions offered by IT suppliers within the education sector.
Your school is further supported by a professional Service Desk that provides real-time assistance with remote monitoring and 24/7 access for issue resolution. Our monitoring tools will alert us to any network or system issues, so we will know if there is an issue before you do. We can therefore ensure that all is up and running before the morning bell rings.
We also recognise that individual schools have different requirements. We take our time to fully understand these needs before proposing and delivering a bespoke solution that delivers.
We know that school holiday periods are the perfect opportunity to undertake essential maintenance tasks as well as general consultancy works. Therefore as part of our standard service we commit to a set number of days per week which can be used as required. Therefore works such as moves, upgrades, improvements etc. will not be charged in addition to your set monthly cost.
We are fully confident that we will change the way in which IT support is delivered and therefore perceived within your school, how do we know this? Just ask our clients. They would be happy to share their experience.
- Curriculum & Admin Support
- Service desk
- 24/7 Proactive monitoring and maintenance
- Proactive security & patch management
- SIMS Support
- Whiteboard & Projector Solutions
- Wireless Networks
- Backup Solutions
- CCTV & Digital Signage
- Software Licence management
- Asset management
- Wi-Fi & Infrastructure Cabling