Are you receiving business-class IT support for your school?

Want to ensure that your primary or secondary school is maximising the benefits of technology to enhance the day to day learning experience of your pupils and simplify the working lives of your staff? Then, you need to take a look at Platform 365’s tried and tested successful business-class IT support model for the education sector.

IT Support Services for Schools

Platform 365 operate an unlimited on-site, remote and telephone support service with no hidden costs. Waiting for your next scheduled visit becomes an inconvenience of the past – we are on-site when you need us.

Our transparent approach enables schools to accurately plan longer-term budget requirements, without experiencing additional charges and lengthy down-time.

Unlimited IT Support for Schools

This unlimited IT Support for Schools service provides a fully flexible solution that the private sector have enjoyed for many years, surpassing the standard solutions offered by other IT suppliers within the education sector.

Your primary or secondary school is supported by a professional UK based serviced desk that provides real-time assistance with remote monitoring and 24/7 access for issue resolution. Our monitoring tools will alert us to any network or system issues, so we will know if there is an issue before you do. We can therefore ensure that all is up and running before the morning bell rings!

At Platform 365 we recognise that individual schools have different requirements. We take our time to fully understand these needs before proposing and delivering a bespoke solution that results in a business class IT support service that is right for your school.

Exact Requirements

Whether you are a primary or secondary school; independent, state-run or part of an Academy Trust we can work with you to ensure that the IT support for your school meets your exact requirements. You may be looking to totally outsource your IT support or you may simply need access to ad hoc specialist IT expertise to work alongside your internal IT department for a specific project. We are flexible and can work with you in the way that best suits your needs.

We know that school holiday periods are the perfect opportunity to undertake essential maintenance tasks as well as general consultancy work. Therefore, as part of our standard service, we commit to a set number of days per week which can be used as required. This means that work such as moves, upgrades and improvements will not be charged in addition to your set monthly cost.

We are fully confident that we will change the way in which IT support is delivered and, therefore, perceived within your school. How do we know this? Just ask our clients. They would be happy to share their experience of working with Platform 365 or take a look at our testimonials.

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Services included:

  • Unlimited on-site support when you need it – no waiting for scheduled visits
  • UK based service desk
  • 24/7 proactive monitoring and maintenance
  • “Classroom down” classed as Priority 1 call as standard
  • Proactive security and patch management
  • Schools Information Management System (SIMS) support
  • Whiteboard and projector solutions
  • Free Audio-Visual equipment health assessments
  • Wireless networks
  • Hardware and software procurement
  • Backup solutions
  • CCTV and digital signage
  • Software licence management
  • Asset management
  • Wi-Fi and infrastructure cabling
  • Disaster recovery plans

Why Platform 365

The team at Platform 365 understand the challenges that schools face with their IT requirements. The budget constraints, the importance of security in processing and holding data on children, and the need for any IT to integrate with education specific applications.

We totally understand the differences in the use of technology in a school environment compared to a business and use our expertise to help schools maximise the opportunities technology offers to enhance the learning experience. One such opportunity is by implementing faster broadband, world-leading web filtering and unparalleled network security.

If you are looking for IT support for schools with an “excellent” rating we can help.

Client Benefits

What Our Clients Say

If you would like to find out more please call us on 0845 077 2918