What is Office 365?

Office 365 is a portfolio of Microsoft’s productivity tools and services in the cloud, which means that it can be accessed from any device or location as long as you have an internet connection. Office 365 includes features such as Exchange Online for email, calendaring and Office applications such as Word, Excel and PowerPoint.

Office 365 also offers a suite of communication and collaboration services. For example, SharePoint, which is an online document collaboration tool that integrates with Office 365. The Teams service provides workplace chat, multi person video or voice meetings that fully integrate with email and calendaring functions. Yammer is a secure internal social networking platform and Skype for Business, a popular application which many people already use for secure phone, video and messaging services.

As a cloud-based solution, Office 365 presents a host of different opportunities and challenges. Platform 365 can offer you a carefully considered review on how your business may benefit from these productivity tools in a safe and secure fashion. Most importantly we can help you choose the right service plan to ensure you maximise your return on your investment in Office 365.

Do you need a Managed Service Provider after implementation?

If your organisation does not have an internal IT department, we believe Platform 365 can provide a significant benefit in productivity and time saving by delivering ongoing management and support for Office 365.

If a Managed Office 365 customer has a problem they can call us. Our capable and friendly helpdesk is easily contactable and can usually resolve most issues quickly, either remotely or with a short onsite visit. If the issue is more complex and requires escalation Platform 365’s subscription to Premier Support from Microsoft gives us a direct line to resolve customer problems quickly.

Product Offerings

Office 365 comes with a variety of subscription options, as summarised below, to suit businesses with different requirements.


Product Management and Lifecycle

It is important to obtain reliable advice on the management and selection of the appropriate Office 365 subscription for your business. Each Office 365 product comes with several options on how you subscribe and different subscriber limits. This means that you must select a plan that is appropriate for your size of business now and that will accommodate any future expansion plans.

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Services include:

  • Selecting appropriate Office 356 subscription
  • Implementation budget and project plan
  • Coordination of initial transition
  • Migration services for better continuity
  • User training to maximise productivity gains
  • Ongoing management, outage protection and security of the solution.

Office-365 services

Why Platform 365

In today’s fast moving business environment retaining a competitive edge can be tough. Enhancing operational productivity is one way to help to address this challenge.

Office 365 has the capability to improve productivity within your business. However, selection of the correct Office 365 plan and the way the solution is implemented, migrated and managed will have an impact on the benefits you can expect to experience.

As a certified Microsoft Partner, Platform 365 can plan, implement and manage a migration to the full range of Microsoft 365 productivity solutions. By partnering with an experienced IT support provider you can ensure your business will maximise the rewards from this powerful tool.

Microsoft-Certified partner

Why choose Platform 365 for your IT support?

Our team of client-focused, technical experts will be with you every step of the way on your IT journey.  You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.

“Your IT Team, when you need it”

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We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.