Why settle for IT support that doesn't meet your business needs?
Many businesses endure subpar IT support, either fearing the disruption of switching providers or delaying the decision until it’s too late—resulting in service interruptions and lost revenue.
Imagine the peace of mind you’d have with a trusted team of IT support experts in London at your fingertips whenever you need them. Picture how this would allow you to concentrate on your core business, supported by a secure and reliable IT environment that helps you achieve your goals.
This is Platform 365, managed IT support for London.
Unlimited support
As standard, our clients receive unlimited on-site & remote support.
SLA’s
Service levels to suit your business & budget.
Security
At the forefront of everything we do, keeping your data safe.
Account management
A dedicated account manager at your disposal whenever required.
Seamless onboarding
A tried and tested process with zero down time.
Pay for what you need
Every business is unique, and a one-size-fits-all approach doesn’t always work. Our Managed IT support London services are composed of various elements, and we recognize that not all of them may be necessary for your business. That’s why we take the time to listen, understand your needs, and tailor our proposals to meet your specific requirements.
Managed IT support London:
Limitless support
Onsite & remote, we do whatever it takes to get you working.
Flexible, fixed price contracts
No hidden costs, enabling you to budget with confidence.
Strict service levels
Our commitment to you to get you back up and working quickly.
Limitless support
Onsite & remote, we do whatever it takes to get you working.
Flexible, fixed price contracts
No hidden costs, enabling you to budget with confidence.
Strict service levels
Our commitment to you to get you back up and working quickly.
Proactive network & server support
Network monitoring and proactive security support that prevents IT problems before they happen.
Cyber security
From Viris & Malware management to backup & recovery services, keeping your team and data safe.
Vendor management
Let us take the pain away of vendor management, ensuring you only pay for what you use and need.
Account management
Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.
Asset & licensing management
Ensuring your IT environment is optimised, cost effective and aligns with your business targets.
IT strategy
Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.
Proactive network & server support
Network monitoring and proactive security support that prevents IT problems before they happen.
Cyber security
From Viris & Malware management to backup & recovery services, keeping your team and data safe.
Vendor management
Let us take the pain away of vendor management, ensuring you only pay for what you use and need.
Account management
Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.
Asset & licensing management
Ensuring your IT environment is optimised, cost effective and aligns with your business targets.
IT strategy
Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.
Tailored IT support for your London business—24/7, 365 days a year.
Whether you need onsite assistance, remote support, or full 24/7 IT coverage, we’re here to help elevate and support your business or internal IT team.
With over 20 years of experience in IT support for London businesses, we have the expertise to provide industry-leading services to companies with 5 to 500+ employees.
"Let's Chat!” Why not schedule a friendly, honest, no-pressure conversation with Mark. See if we're a good fit for your needs.
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Why choose Platform 365 for London IT support?
Our team of client-focused, technical experts will be with you every step of the way on your IT journey. You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.
“Your IT Team, when you need it”
What Our Clients Say
We are into our third year working with Platform 365 with a mixture of remote and on-premises support, an arrangement which works very well.
They are always polite and highly professional. Moreover, the guys there are incredibly responsive to requests for extra and more specialised help.
More than once they’ve dropped everything to come into our offices to assist us work through an urgent issue. Highly recommended.
Chief Technology Officer
London, EC2
Platform 365 have supported us for over six years which speaks for itself. We’ve always found the team to be friendly, helpful and efficient. They add value to our business by providing an exceptional fully managed service.
A highly competent customer focused organisation that are always prepared to go the extra mile in order to ensure that any issues are resolved quickly and efficiently.
We would recommend Platform 365 to any SME looking for a professional, knowledgeable IT support service.
Managing Director
London, W1
In Platform 365, we have found a very attentive, responsive and knowledgeable IT provider. Bringing them on-board has taken the IT headache away, allowing us to focus on our business.
Co-Founder
London, W1
We are a growing business and therefore having Platform 365 as our IT provider has been integral to our continued growth. Both their level of expertise and the swiftness in dealing with our queries is second to none.
The whole team from the help desk through to senior management are always available whenever we need them and their “nothing is too much trouble” attitude is a credit to Mark and the client focused culture he has created.
I wouldn’t hesitate in recommending them to any business looking for a 1st class service.
Managing Director
London, EC1
A very professional and dedicated team offering value for money and an expedient service. I can highly recommended them.
Director
London, EC4
The Platform 365 team have been supporting Validis since 2014. As a technology provider ourselves the speedy resolution of issues is imperative to the success of our business.
Their technicians are both knowledgeable and responsive, but as important, they all possess excellent communication skills – an area that is often over-looked within the IT support sector.
For any organisation looking for a partner they can trust, look no further than Platform 365.
Head of Engineering & Product
Is now a good time to talk?
We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.