Helpdesk

Helpdesk

The Platform365 Helpdesk

Our helpdesk is running 24/7 and 365 days of the year. All our clients are guaranteed a response time of 1 hour, however for us this is the worst case scenario and we pride ourselves on an instant response, we close 95% of calls received, inside 1 hour.

The Helpdesk is fully flexible, each client's setup is tailored to meet their individual requirements. Issues can be reported in number of ways: 

  • Telephone
  • E-mail
  • Logged directly into our Helpdesk system
  • By calling your Account Manager who is available 24/7.

Please contact us for further details on 0845 077 2918**Calls cost 7p (or 7p per minute) plus your telephone company’s network access charge.
or e-mail us at info@platform365.co.uk.

Platform365 Ltd, 3rd Floor, 5 Harbour Exchange, Canary Wharf, London E14 9GE | T&C's | Sitemap
Registered Office: 59 Abbeygate Street, Bury St Edmunds, Suffolk, IP33 1LB | Reg. in England No. 5597658
VAT Reg. No. GB 883 3149 07 | B2B Index - UK Business Directory - IT Professionals