What Our Clients Say

Platform 365 were integral to the successful opening of our new Divisional Head Office in Ashford, Surrey.

When the decision was made to move,  we commissioned P365 to design and implement the internal network infrastructure as well as undertaking the physical IT move.

The detailed planning, communication and extensive knowledge of all of the P365 team ensured a seamless transition, concluding with business as usual from day one.

P365 also provided us with infrastructure cabling and IT procurement services. Having all our requirements managed by one supplier ensured our internal IT team could continue with their day to day duties throughout the process.

Given we only had 3 months from the decision to move Office, to actually moving in and the high profile nature of this project within Gate Group, having an IT Team we could trust and rely on, to handle all aspects of the IT brief, was critical to the overall success of the project.

Keith Back - IT Systems & Infrastructure Manager

PLR's experience of Platform 365 has been positive since day one. They provide us with both consultancy and operational infrastructure / desktop support that is more competitively priced than larger, corporate companies. Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur. Furthermore they understand that time is money.

Andrew Wild - IT Manager - Pacific Life Re

I was so impressed with Platform 365 that the occasional ad-hoc assistance turned into a fully outsourced IT solution. Their services are very cost effective, flexible, reliable and the team is very responsive and helpful. I have full confidence in their abilities no matter how large or complex the task.

 

Mike Bennell - Service Manager - Inclarity Comms.

Platform365 have been instrumental in allowing us to provide a structured and efficient office move provision for our regional offices throughout the UK and a restack at our headquarters in London. I have been very impressed with their dedication, attention to detail and effective delivery, which has allowed our IT team to concentrate on business as usual tasks and infrastructure projects. Platform 365 offer a full package of services for our business ranging from moving desktops to re-cabling a whole floor. Each task, whether large or small is carried out with a high level of enthusiasm and astute project management

Paul Lockwood - Principal Support Analyst - Telereal Trillium

I’d come on board as FD about 6 months prior to that and the incumbent IT Support company I’d inherited were below par - all too frequent service interruption, slow internet connection and slow/unsatisfactory problem resolution. Despite my urgings they weren’t willing/able to up their game, so eventually I terminated them.

My biggest concern was the transition from one provider to another and the possibility of loss of service (or loss of data) as we switched over. P365 handled the transition very well and we had practically zero down time. It may actually have been zero.

Since P365 have taken over the number of ‘incidents’ that require our team to actually contact IT Support have dropped dramatically. When we do have cause to contact them they are well organised, professional and quick to resolve issues – either remotely or by sending someone on site. The guys that we deal with day-to-day are very good and are all well liked here in our office

Keith Scott - Finance Director - Models Own Limited

Great service, personable across the whole team and their response to issues is fast and effective.

After issues with our previous provider, Platform 365 have stabilised our IT Systems allowing us to focus on our business.

I would wholeheartedly recommend them to any business that requires 1st class IT support.

Kanwal Awal - Director - Rainbow Office Supplies Ltd

All the stress of moving offices was completely taken away by the Platform 365 team. Planning meetings before the move ensured they understood all our needs. I have never seen people work so diligently and so hard to ensure our move went smoothly and was completed on time. Their attention to detail and willingness to help us with any task meant they went above and beyond what was expected. And all this was done with a brilliant sense of humour. I would thoroughly recommend them if you are planning a move and want it to be stress free.

Stephanie Kenward - Executive Assistant - AirPartner

Platform 365 have been a trusted and valued IT supplier since our inception in 2003 and were a crucial partner in our office relocation in 2005 when they provided a complete IT and Voice network solution for our new office. The transition was seamless and we were up and running almost immediately of moving in.

The team at Platform 365 provide an outstanding service and their length of experience and expertise means that when we rarely encounter technical issues, the ticket is always resolved in the minimum amount of time possible. They have even occasionally gone beyond normal realms of expectation by working through the weekend if required.

I would recommend Platform 365 for any company looking for a technical support service that offers value, reliability and trust.

Mark Nelson - Director - Streamline Connections

Platform 365 have made a huge difference to our ICT and Computing provision over the course of the last year. By offering a flexible solution which is based on understanding our needs, and working closely with us, they have given us the infrastructure that allows us to deliver teaching using digital tools that impacts on learning. Platform 365's service is totally different to the traditional school based solution of seeing a technician once a week. They respond as required to ensure hardware, software, servers and much more not only work but we can also use all of our technology to its full potential.

Adam Lowing - Head of School - St Mary Cray Primary Academy

Working with Platform 365 has been a positive experience from day one, with a level of customer service that continually exceeds our expectations. Their outstanding response times combined with a team that are knowledgeable, professional and personable means I would not hesitate to recommend them.

Janice Garrett - Sales Director – Globaltech Solutions

Working with Platform 365 has been a most professional and efficient engagement. From Project brief, initiation through to supply, installation and commissioning I found the entire team task orientated and dedicated to their individual roles.

Dave Bonney - Director - ITC Connects Ltd

A very professional and dedicated team offering value for money and an expedient service. I can highly recommended them.

Dan Bukin - Director

As a small start up TECRO Ltd required IT experts that they could trust and work closely with allowing full focus on core business. Platform 365 have provided a prompt and professional service on every occasion and are a highly valued partner.

Nick Drury - Director - TECRO Ltd

Please contact us for further details on 0845 077 2918**Calls cost 7p (or 7p per minute) plus your telephone company’s network access charge.
or e-mail us at info@platform365.co.uk.

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